Premier Inn Maidstone/Sevenoaks hotel

Hello I stayed in a room on the ground floor advertised as accessible (a lowered bath to use the overhead shower) but for me it would make more sense and be less discriminatory if the bathroom was a wet room I still had to be careful stepping in and out of the bath. The reason why I booked this room was due to having a major operation earlier this year. Also the shower itself had really poor pressure so that needs fixing. I also read another review about no sound proofing. I can relate to that. I could hear the person above my room walking around during the middle of the night. But despite this my stay was very good and the staff were lovely. My friend who stayed in another room has severe allergies and they went above and beyond making sure she was listened to when ordering breakfast. I would stay here again as it's only 5 minutes away from family in borough green but the accessible room definitely needs changing.

Lovely place with a lovely staff. The receptionist(Laura) is so kind, professional and positive, makes you feel so comfortable as you are at your own home.

Room was basic but clean, what you’d expect for the price; would really benefit from AC. Location was alright, bit of road noise but not too bad. Breakfast was tasty and filling. But the staff were brilliant, particularly Laura at reception. She welcomed the kids with a goody bag with colouring, bubbles and a little toy which did a great job entertaining them before bed; and then was so helpful and understanding with any issues we had. She’s a true asset to the hotel

Laura, at the Premier Inn check-in, truly set the tone for a wonderful stay! From the moment I arrived, her friendly smile and genuine warmth made me feel instantly welcome. The check-in process was smooth and efficient, and Laura took the time to explain everything clearly and answer all my questions with a cheerful attitude. I don't normally go for breakfast, but Laura suggested that I try it out, and I am glad I did. There are plenty of cold options that serve my dietary requirements and I enjoyed it. It's always a pleasure to be greeted by such a positive and helpful individual – she's a real asset to the Premier Inn team!

Decent hotel. Breakfast area is small, you are better off asking reception to reserve a table for you. It's not a prepared buffet breakfast. The chef makes it when you order what you want, so be prepared to wait for it. The breakfast itself was prepared to a very good standard. The only issue I had with the room was the temperature of the beds was freezing. Very cold duvets but leaving the heating on for a bit fixed that mostly. Quiet location. Good parking.

Lovely stay as always, looking forward to the restaurant being opened again. Receptionist Laura was a right blast, good, friendly and chatty.

As soon, as we walked in receptionist very welcoming friendly happy very helpful room nice to clean Beds already set up and with tea, coffee on the side receptionist made kids feel very welcome gave them books witch they loved and a welcome pack

The staff are very nice, Laura was very welcoming. The hotel has plenty of parking and is well situated to get onto the motorway. The only downside of this premier inn is the water pressure is a bit on the low side.